MasterCard Business Owners Toolkit
The North American arm of MasterCard chose us to help them create a new ‘currency’ for SME engagement, across the lifecycle of credit and debit cards.
Why?
MasterCard wanted to differentiate their card offering to align with key SME needs, goals and challenges, while gaining valuable customer profile data and insights. They recognised an opportunity to centralise a growing number of internal and external ‘value add’ services into a single, market leading customer experience.
Our solution and support for the client:
We helped to create a platform that aggregated all of MasterCard’s non- transactional SME services into one portal environment. We provided discounted access to tools that MasterCard business customers are most likely to adopt over the next two years and promotional vouchers and discounts to engage issuer banks and SME customers across key stages of the card lifecycle.
“We designed it around the notion of giving SMB owners more time, whilst tackling some of their biggest pain points; accounting, data protection, website building and expense management. Our toolbox cuts through the noise to provide one single point of access to an array of tools which serve a variety of capabilities."
Jeff Dickson,VP of Small Businesses, MasterCard Canada